Legal notice

PREAMBLE

The site ” www.liquidlight-healing ” (hereinafter referred to as “the Site”) is the e-commerce site of the company Liquid Light Healing Stajic accessible through the Internet network, open to any user of this network. It is published by the company Liquid Light Healing Stajic (hereinafter referred to as “Liquid Light Healing”), whose registered office is in Lausanne, rue Centrale 10, registered in the commercial register under the number CHE-289.061.300. 

The Site allows users to purchase services and/or products offered by Liquid Light Healing.

The Website does not allow the purchase of services or products for resale. Consequently, the user of the Site cannot claim against Liquid Light Healing for any loss of chance, exploitation or profit.

PERSONAL DATA

Protection of personal data

The order of Products or Services is likely to imply the provision by the Customer of personal data (the “Personal Data”). Liquid Light Healing recognizes the importance of ensuring the protection and security of the Personal Data and undertakes to process them in compliance with the applicable regulations, namely Law No. 78-17 of January 6, 1978, as amended, known as the “Data Protection Act” and Regulation (EU) No. 2016/679 of the European Parliament and of the Council of April 25, 2016, known as the “RGPD” (the “Applicable Regulations”). In order to know the conditions of processing of his Personal Data by Liquid Light Healing, the Customer is invited to consult the Privacy Policy accessible on the Website.

Cookies

The Site resorts to the use of cookies. A cookie is a computer file stored on the hard disk of the client’s computer. Its purpose is to indicate a previous visit to the Site and therefore does not allow identification nor does it constitute Personal Information. Cookies are only used by Liquid Light Healing in order to personalize the service that is proposed. The Customer keeps the possibility to oppose to the recording of cookies by configuring his internet browser, which can lead to the impossibility to access some services.

PRIVACY POLICY

This Privacy Policy applies to www.liquidlight-healing. This Privacy Policy describes how Liquid Light Healing collects, uses, shares and secures personal information provided by its users. It also describes your options for using, accessing and correcting your personal information. In a logic of respect of the private life of its Users, Liquid Light Healing commits to the fact that the collection and the treatment of personal information, made within the website www.liquidlight-healing, are made in accordance with the law n°78-17 of January 6th, 1978 relating to data processing, files and liberties, called “Data-processing and Liberties” Law.

Our commitment to your personal data:

1. We only collect data that is necessary for the proper functioning of our service.

2. Your data is protected in secure servers at our host Infomaniak.

3. You decide whether or not to communicate with us and what we do with your data.

4. If your data is not or no longer useful, it is deleted!

What data do we use?

We only collect data that is essential for the proper functioning of our service and/or that is necessary for marketing purposes. We will never collect data without your consent.

– Name and contact information of our customers and subscribers.

– History of contacts with our customer service.

– Payment information.

– Browsing information (cookies), IP address and type of device used.

With whom do we share your data?

Your data is never shared with third parties so that they can use it for advertising purposes.

We do share your data with certain third parties who provide services to us at our request and in order to assist us in our business.

These companies are only allowed to use your data for and in connection with the service we order from them.

For the sake of clarity, “use” means that we collect the data we provide to them and that these third parties merely represent us in the context of the commissioned service.

These third parties are compliant with the European General Data Protection Regulation.

– Acuity Scheduling (online agenda-scheduling)

– Podia (online courses) 

– Active Campaign (mailing solution)

Emails and targeted advertising

Marketing emails & newsletter:

If you have consented, and only then, marketing messages about Liquid Light Healing news may be sent to you by email.

You can stop receiving marketing messages from us at any time by clicking on the unsubscribe links in each email that is sent or by contacting us directly at joyah@liquidlight-healing.com

Targeted Advertisements:

You may be targeted by Liquid Light Healing for promotions and via the use of cookies on social networks and/or third party sites. You can stop seeing these ads at any time:

On social networks (facebook, instagram), you can configure very easily in your account settings.

What are your rights regarding your personal data?

You have the right to be informed about the use of your data

You have the right to access your data to correct or delete it

You have the right to access your data in order to transfer them to another service provider

You have the right to complain to your data protection regulator:

Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern, Switzerland 

To exercise your rights, please contact us at joyah@liquidlight-healing.com

How long do we keep your information and where is it stored?

We keep your information for the life of your account after you have placed your last order and/or had your last interaction with us.

Your data is stored indefinitely in our databases or those of our service providers, in this case the Swiss company Infomiak.

How does Liquid Light Healing secure my personal data?

Your data is precious. Our technical teams have selected providers with ultra-secure systems, such as encryption, authentication or fraud detection protocols.

Use of Personal Data Collected

Our goal is to provide you with an optimal online experience.

The use of cookies allows us to fulfill this goal. These cookies are deposited in full transparency and you can of course personalize your choices as to whether or not they are used.

What is a cookie?

A cookie is a file composed of a set of characters, sent to your terminal via your browser. The information contained in this file can only be read or modified by its issuer.

Changes to our Privacy Policy

We may update our Privacy Policy to reflect changes in the way we treat your personal data.

We will notify you by email of any major changes (to the address listed in your account). We encourage you to periodically visit this page to review our Privacy Policy.

Intellectual property

Liquid Light Healing holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logos, icons, sounds, and software.

Any unauthorized exploitation of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of the articles of law in force.